Account Manager
Calgary, AB, CA, T2H 3B1
Join Amrize as a Account Manager and help construct whats next. If you're ready to put your skills to work on projects that matter — and build a career with a company that’s building North America — we want to hear from you!
ABOUT THE ROLE
The Account Manager is a key member of the Calgary Pipe leadership team and is responsible for estimating, sales, project management, and strategic development for the underground construction materials business in the Greater Calgary Market. This role leads the sales, project management, and order administration teams, ensuring that customer needs are met in alignment with operational capabilities. The Account Manager will also drive pricing and commercial strategy for the business.
The ideal candidate will demonstrate strong interpersonal and relationship building skills, exceptional customer service, and proven leadership abilities. They must also be able to quickly understand and apply the technical aspects of the product line.
WHAT YOU’LL ACCOMPLISH
- Build and establish effective, professional relationships with customers and influencers based on quality interpersonal interactions and technical skills.
- Identify and understand current and unmet needs for existing and potential customers and translate them into sales opportunities.
- Continuously monitor competitor and construction activity, communicate and recommend any necessary actions.
- Understand existing product specifications, identify and recommend opportunities.
- Project manage acquired projects by attending site meetings, identifying and pricing work, coordinating and scheduling the project with the customer, invoicing, collections, and resolving any disputes involving the customer and any other third parties
- Prepare detailed quantity take-offs and sales quotations as required
- Provide day-to-day sales and customer service support in the application of concrete pipe or drainage products
- Responsible for achieving volume/market share and price/profitability objectives by product and customer/market segment.
- Capable of understanding monthly financial statements and making decisions that promote solid financial results.
- Responsible for credit and accounts receivable management. Supports collection activities to meet days’ sales outstanding targets.
- Responsible for inventory control. Oversees development and coordination of production plan to meet customer needs and days strict working capital targets.
- Responsible for managing a dynamic team whose responsibilities include outside and inside sales, estimating, project management and administration.
- Lead all aspects of customer service for the business. Work closely with own team and technical/quality control/operations departments to promote an effective, customer-focused work environment.
- Assist in the formulation and lead the execution of Greater Calgary Commercial Strategy for Pipe including, market share analysis.
- Develop and implement appropriate pricing strategy based on market conditions.
- Lead transition from product offering to solution selling within market place.
- Demonstrate a commitment to communicating, improving and adhering to health, safety and environmental policies in all work environments and areas. Promote a culture of safety and exhibit these behaviors.
WHAT WE’RE LOOKING FOR
Education: Post-secondary education is required. Other combinations of education and experience may be considered.
Field of Study Preferred: Engineering or Business.
Required Work Experience: Minimum 5-7 years of relevant construction materials experience.
Required Training/Certifications: P.Eng or CET designation would be an asset.
Required Technical Skills: Microsoft Suite and Google Suite.
Travel Requirements: 5%
Additional Requirements:
- Demonstrated sales leadership experience would be considered an asset.
- Sales Management.
- Project Management.
- Leadership.
- Networking/relationship management.
- Influencing/persuasiveness.
- Sales confidence/sales drive.
- Customer engagement.
- Interpersonal Savvy.
- Communication.
- Business Acumen.
- Successful candidates must adhere to all safety protocols and proper use of Amrize approved Personal Protection Equipment ("PPE"), including but not limited to respirators. Employees that are required to wear respirators must be clean shaven where the respirator seal meets the face in order to pass the qualitative and quantitative fit tests.
WHAT WE OFFER
- Flexible Health & Dental benefits coverage for you and your dependants.
- A generous Pension Plan designed to support you through various stages of your career and life.
- Access to voluntary programs like RRSP and TFSA for future financial planning.
- Healthy Living support through an Employee and Family Assistance Program (EFAP), offering confidential assistance for work, health, or life challenges.
- Easy access to mental health and well-being support.
- Service recognition awards to celebrate your contributions.
- Perks & discounts on a variety of products and services.
- Access to online learning platforms, financial educational assistance, and a culture that fosters career growth and opportunities.
- Financial support for new parents beyond statutory benefits.
- An inclusive and welcoming environment where everyone can be themselves.
- A collaborative work culture in a supportive and team-oriented work environment.
- Company-provided personal protective equipment ensuring your safety and comfort on the job where applicable.
As part of our dedicated focus on the health and safety of all employees, a pre-employment medical, including drug and alcohol testing and a criminal record check, may be required.