Sales Representative
Chantilly, VA, US, 20152
ABOUT THE ROLE
The Ready Mix Sales Representative serves as a liaison between customers and the company by identifying
and contacting current and prospective customers, generating sales proposals and servicing existing
accounts. The role is responsible for customer base expansion, driving sales revenue performance, achieving sales
targets while focusing on quality customer service.
WHAT YOU'LL BE DOING
- Demonstrates a commitment to communicating, improving and adhering to safety policies in all work
environments and areas. - Conducts sales and marketing activities to generate new leads.
- Tracks sales activities through CRM system. Reviews plans and specifications in collaboration with Quality Control Personnel. Quotes prices, prepares proposals and provides information regarding terms of sale and delivery of products and services.
- Builds and fosters customer relationships. Keeps abreast of marketing trends and changing customer requirements, and communicates them to management. Plans and schedules visits to existing customers in assigned territory per timeframe set by the department; suggests products for customers to order, and facilitates problems to be corrected; establishes and maintains rapport with customers and client publishers in order to continue a positive business relationship for the company.
- Prepares action plans and schedules to identify specific targets and to project number of contacts to be made; follows up on new leads and referrals resulting from field activity. Attends operational meetings and participates in strategic planning for the company. Represents the company at regional and national industry conferences and trade exhibits. Partners with the company’s communication and marketing team in development and preparation of sales and marketing materials.
- Identifies and works with internal departments towards resolution of customer concerns.
- Prepares a variety of status reports, including trends in territory, upcoming events, closings, follow-up, and adherence to goals; reports on special developments, information, concerns or feedback gathered through field activity. Addresses and resolves customer service inquiries and requests. Performs other duties as assigned.
WHAT WE ARE LOOKING FOR
Education: Bachelors degree or 5 years of equivalent experience
Additional Education Preferred:
Field of Study Preferred: Marketing
Required Work Experience: 3-5 years
Required Computer and Software Skills:
Additional Requirements:
Sales Account Manager (Sales Representative) Competencies Core Business Skills
- Learning and dealing with change – able to learn from new ideas and experience, and to stretch your own horizons to incorporate new challenges
- Organizational skills – Able to organize people and things in order to deliver resultProblem solving – Able to define and analyze problems, priorities and evaluate the issues raised and identify or create possible solutions
- Self-management and professionalism
- Demonstrating a business orientation which guides personal behavior, so that you demonstrate maturity, integrity, business and customer awareness and external sensitivity and business ethics in your work
- Engaging the customer
- Communicating effectively - Able to express the message clearly, using a range of techniques to help others to assimilate the information, including active listening and anticipation of audiences’ responses while writing
- Understanding the informal decision structure - The ability to understand and engage in the
informal decision making process within Amrize, customer, or prospect (the political map), to enhance
personal and Amrize success - Positioning your offer - The ability to effectively position Amrize’s offerings to the customer and the ability to explain clearly the benefits that would accrue for the customer as a result
- Working Creatively - Able to think radically using a wide range of techniques: standing back,
envisaging and imagining, transferring and translating experience and knowledge, extrapolating, challenging,
experimenting, linking, connecting and integrating apparently unrelated aspects - Customer engagement over the phone - Able to engage customers and prospects over the phone, initiating conversations with them that enables you to determining their level of potential interest in our products, solutions and services
- Understanding and responding to customer needs - The ability to understand, empathize, and explore attitudes, adapting and matching personal style and responses
Determining customer needs
- Analyzing and organizing Information - Able to analyze information and organize it so that it can be readily accessed and interpreted by others
- Using probing questions - Maintaining a clear picture at all times during a meeting or phone
- conversation of what information you have, and what information you are missing, such that you can
- formulate and ask appropriate probing questions that drive out clarification of the situation
- Understanding the customer’s organization - Understanding the customers organization, power structure, buying process and other business processes, capabilities, constraints, values and culture
- Running structured meetings - Able to prepare for and run a structured meeting internally or with a customer, for example to diagnose problems or introduce Amrize
- Identifying customer needs - Able to identify customer needs and business objectives
Developing the proposition
- Picking up an understanding of new trends, products; services - Able to assimilate and identify new trends, technologies, products and services etc., in order to evaluate and interpret them for use for your customers Initial qualification - Able to qualify the ‘best’ opportunities through assessing how close the match is between customer needs and our offerings
- Understanding the competitive landscape - Able to understand the impact and implications for Amrize, of marketing activity by our competitors and, the way they position their offerings, to our prospects and customers
- Understanding your company’s market - Understand Amrize markets: how they work; and what the drivers, characteristics and trends are in the market Evidencing the benefits
- Presenting - The ability to prepare for and give oral presentations - having impact, and getting the message across, to audiences of mixed cultural and knowledge backgrounds
- Reporting for customers and stakeholders - Able to write proposals and report on matters such as status, performance, events and problems, for customers and for Negotiating and Closing
- Influencing others - The ability to influence other people through persuasion, diplomacy and empathy
- Negotiating - Work with the customer (or partner / supplier) towards agreeing a position, and ultimately a deal, which has optimal, mutual benefits for all parties
- Testing and challenging assumptions - Able to identify assumptions in anything, testing their implications and challenging their validity
- Objection handling - Dealing with objections raised by your customer in such a way that you turn them round to a positive and move further towards agreement as a result
WHAT WE OFFER
- Competitive salary
- Retirement Savings: Choose from 401(k) pre-tax and/or Roth after-tax savings
- Medical, Dental, Disability and Life Insurance
- Holistic Health & Well-being programs
- Health Savings Accounts (HSAs) & Flexible Spending Accounts (FSAs) for health and dependent care
- Vision and other Voluntary benefits and discounts
- Paid time off & paid holidays
- Paid Parental Leave (maternity & paternity)
- Educational Assistance Program
- Dress for your day
Nearest Major Market: Washington DC