Dispatcher I
Colorado Springs, CO, US, 80903
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Location: Costilla Office CO
Job Req ID: 14442
Join our amazing team and contribute as a:
Dispatcher I
ABOUT THE ROLE
The Dispatcher I schedules and dispatches orders and provides excellent customer service to ensure customer satisfaction, minimize costs and promote company sales. The incumbent facilitates accurate and timely communication between the plant, field, customers and drivers.
$40,000 - $55,000/annually + overtime
WHAT YOU'LL ACCOMPLISH
- Act as customer contact for delivery inquiries and coordinate the sales order delivery process.
- Manage incoming internal and external customer phone calls, exercising judgment within specification of standard practices.
- Ensure customer understands all relevant company policies including will calls, additional products
- ordered and driver responsibilities.
- Inform customer of warnings concerning product hazards, load limits, vehicle weights and limitations.
- Review next day orders to ensure are correctly mapped, have accurate travel times, address and delivery instructions.
- Other duties as assigned.
- Demonstrate a commitment to communicating, improving and adhering to health, safety and environmental policies in all work environments and areas. Promote a culture of safety and exhibit these behaviors.
WHAT WE'RE LOOKING FOR
Education: High school diploma or equivalent
Experience: 3-5 years of related experience
Knowledge, Skills, and Abilities:
- Basic experience using computers.
- Experience using dispatch and trucking software preferred, but not required.
- Excellent oral (telephone) communication skills.
- Bilingual communications skills are a plus.
- Ability to professionally interact with internal and external customers.
- Detail oriented with the ability to handle multiple tasks at one time.
- Able to prioritize work; strong organization skills.
- Ability to keep calm in stressful situations
Additional Requirements:
- Successful candidates must adhere to all safety protocols and proper use of Amrize approved Personal Protection Equipment ("PPE"), including but not limited to respirators. Employees that are required to wear respirators must be clean shaven where the respirator seal meets the face in order to pass the qualitative and quantitative fit tests.
WHAT WE OFFER
- Competitive salary
- Retirement Savings: Choose from 401(k) pre-tax and/or Roth after-tax savings
- Medical, Dental, Disability and Life Insurance
- Holistic Health & Well-being programs
- Health Savings Accounts (HSAs) & Flexible Spending Accounts (FSAs) for health and dependent care
- Vision and other Voluntary benefits and discounts
- Paid time off & paid holidays
- Paid Parental Leave (maternity & paternity)
- Educational Assistance Program
- Dress for your day
Accepting applications until 10/25/25
Did we spark your interest? Build your future with us and apply!
HR Contact: Katherine Therese HENNESSY
Nearest Major Market: Colorado Springs