Dispatcher II
TX, US MO, US TX, US MO, US
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We’re seeking a Dispatcher II who’s ready to put your skills to work on projects that matter — and build a career with a company that’s building North America.
Job Title: Dispatcher II | Req ID: 15968 | HR Contact: Kyle Jon KEMPEN | Location: Remote Worker - Texas, Remote Worker - Missouri, Remote Worker - Missouri, Remote Worker - Texas
ABOUT THE ROLE
Dispatcher II is responsible for on time performance, order accuracy and maintaining overall truck fleet while maintaining DOT compliance. Assist in DOT compliance, assure compliance with company policies, risk management, DOT, and another regulatory requirements.
WHAT YOU'LL ACCOMPLISH
- Maintain frequent communication with plant and order desk team
- Dispatch trucks, track performance in real time; monitor demand, utilization, and capacity while prioritization work distribution and Identify optimization and backhaul opportunities
- Forecast future haul needs (i.e. next 2 weeks)
- First telephone point of contact for questions, order, pickup and delivery needs, freight status, complaints, and problem resolution
- Perform administrative functions necessary for daily operations including, but not limited to, entering and processing non ticketed haul paperwork, report creation, filing, answering phones, copying and perform other duties as required
- Track various scale information and producing reports to provide metrics, identify areas of improvement and trends
- Conduct spot inspections/audits to ensure DOT compliance to minimize risk
- Works closely with Scale Operators, Territory Sales Managers, Gate Keepers, Plant & Yard Supervisors, Transportation Coordinator, and Customer Service & Logistics Manager.
- Demonstrate a commitment to communicating, improving and adhering to health, safety and environmental policies in all work environments and areas. Promote a culture of safety and exhibit these behaviors.
WHAT WE'RE LOOKING FOR
Education: Associate's degree or a minimum of 2 years post secondary completion
Additional Education Preferred: Bachelor's degree
Required Work Experience: 3 - 5 years
Required Technical Skills: Ability to use Microsoft Office Software (primarily Excel and Word)
Travel Requirements: 25%
Additional Requirements:
- Ability to count and perform basic math, with or without a calculator
- Above average written and verbal communication skills (documentation, communication with peers, supervisors, etc.)
- Professional telephone etiquette
- Short haul trucking background & phone solicitation skills
- Candidate must be able to sit for long periods
- Must be able to use common office tools and technology, such as cell/office telephone, calculator, and other electronic devices.
- Must be able to use computerized equipment and highly sophisticated computerized devices
- Ability to work in a stressful, deadline oriented environment that requires complex, technical information and decision making.
- Must have a strong analytical orientation
- Achievement of logistics profit targets
- Identifying logistics opportunities
- Order accuracy – On time delivery
- Efficient fleet utilization
- Successful candidates must adhere to all safety protocols and proper use of Amrize approved Personal Protection Equipment ("PPE"), including but not limited to respirators. Employees that are required to wear respirators must be clean shaven where the respirator seal meets the face in order to pass the qualitative and quantitative fit tests.
WHAT WE OFFER
- Competitive salary
- Retirement Savings: Choose from 401(k) pre-tax and/or Roth after-tax savings
- Medical, Dental, Disability and Life Insurance
- Holistic Health & Well-being programs
- Health Savings Accounts (HSAs) & Flexible Spending Accounts (FSAs) for health and dependent care
- Vision and other Voluntary benefits and discounts
- Paid time off & paid holidays
- Paid Parental Leave (maternity & paternity)
- Educational Assistance Program
- Dress for your day
Amrize is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
We thank all applicants for their interest; however, only those selected for an interview will be contacted.