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Batcher/Dispatcher

Requisition ID:  14453
Location: 

Metairie, LA, US, 70001

Pay Type:  Hourly

COMPANY OVERVIEW
Amrize is building North America. From bridges and railways to data centers, schools, offices and homes, our solutions are inside the buildings and infrastructure that connect people and advance how we live. And we invite you to come and build with us.

As the partner of choice for professional builders, we offer advanced branded solutions from foundation to rooftop. Wherever our customers are, whatever their job, we’re ready to deliver. Our 19,000 colleagues work across 1,000 sites supported by an unparalleled distribution network. Infrastructure, commercial and residential, new build, repair and refurbishment: We’re in every construction market.

Amrize listed on the New York Stock Exchange and the SIX Swiss Exchange on June 23, 2025, following our spinoff as an independent company. Join us and build your ambition. 
Description: 

ABOUT THE ROLE
The Batcher/Dispatcher schedules and dispatches orders and provides excellent customer service to ensure customer satisfaction, minimize costs, and promote company sales. The incumbent facilitates accurate and timely communication between the plant, field, customers and drivers. Will fill in as Batcher when needed. 

 

WHAT YOU'LL BE DOING

  • Act as customer contact for delivery inquiries and coordinate the sales order delivery process.
  • Manage incoming internal and external customer phone calls, exercising judgment within the specification of standard practices.
  • Ensure the customer understands all relevant company policies including will calls, additional products ordered, and driver responsibilities.
  • Inform customers of warnings concerning product hazards, load limits, vehicle weights, and limitations.
  • Schedule workforce (drivers) on a daily basis with the intention of maximizing service and minimizing costs; manage drivers and monitor efficiencies throughout the day.
  • Review next-day orders to ensure are correctly mapped, and have accurate travel times, addresses and delivery instructions.
  • May direct the work of less senior Dispatchers (Dispatcher I)
  • Other duties as assigned.

 

WHAT WE ARE LOOKING FOR
Education: High school diploma or equivalent

Required Work Experience: 3-5 years

Required Computer and Software Skills: Basic experience using computers. Experience using dispatch and trucking software preferred.

 

Additional Requirements:

  • Excellent oral (telephone) communication skills.
  • Bilingual communication skills are a plus.
  • Ability to professionally interact with internal and external customers.
  • Detail-oriented with the ability to handle multiple tasks at one time.
  • Able to prioritize work; strong organizational skills.
  • Ability to keep calm in stressful situations
  • Demonstrate a commitment to communicating, improving and adhering to health, safety and environmental policies in all work environments and areas. Promote a culture of safety and exhibit these behaviors.
  • Successful candidates must adhere to all safety protocols and proper use of Holcim approved Personal Protection Equipment ("PPE"), including but not limited to respirators. Subject to applicable law, employees that are required to wear respirators must be clean shaven where the respirator seal meets the face in order to pass the qualitative and quantitative fit tests.

 

WHAT WE OFFER

  • Competitive salary
  • Retirement Savings: Choose from 401(k) pre-tax and/or Roth after-tax savings
  • Medical, Dental, Disability and Life Insurance 
  • Holistic Health & Well-being programs
  • Health Savings Accounts (HSAs) & Flexible Spending Accounts (FSAs) for health and dependent care
  • Vision and other Voluntary benefits and discounts
  • Paid time off & paid holidays
  • Paid Parental Leave (maternity & paternity)
  • Educational Assistance Program
  • Dress for your day

BUILDING INCLUSIVE WORKSPACES
At Amrize, there is endless opportunity for you to play your part. Whether you’re in a technical, managerial, or frontline role, you can shape a career that works for you. We're seeking builders, creative thinkers and innovators. Come put your expertise to work while developing the knowledge and skills to drive your career forward. With us you’ll have the chance to build your ambition!   

Amrize North America Inc. takes pride in our hiring processes and our commitment that all qualified applicants will receive consideration for employment without regard to age, race, color, ethnicity, religion, creed, national origin, ancestry, gender, gender identity, gender expression, sex, sexual orientation, marital status, pregnancy, parental status, genetic information, citizenship, physical or mental disability, past, current, or prospective service in the uniformed services, or any other characteristic protected by applicable federal, state or local law. Amrize North America Inc, and its respective subsidiaries are Equal Opportunity Employers, deciding all employment on the basis of qualification, merit and business need.  Amrize Canada Inc. is committed to the principles of employment equity and encourages the applications from women, visible minorities, and persons with disabilities.

In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request accommodation in order to apply for a position with us, please email recruiting-accommodations@amrize.com. This email address should only be used for accommodations and not general inquiries or resume submittals. In Ontario, our organization/business is committed to fulfilling our requirements under the Accessibility for Ontarians with Disabilities Act. Under the Act, accommodations are available on request for candidates taking part in all aspects of the selection process.

While we sincerely appreciate all applications, only candidates selected for an interview will be contacted.


Nearest Major Market: New Orleans

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