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Service Coordinator I

Requisition ID:  16315
Location: 

Saginaw, MI, US, 48601

Pay Type:  Hourly

COMPANY OVERVIEW
Amrize is building North America. From bridges and railways to data centers, schools, offices and homes, our solutions are inside the buildings and infrastructure that connect people and advance how we live. And we invite you to come and build with us.

As the partner of choice for professional builders, we offer advanced branded solutions from foundation to rooftop. Wherever our customers are, whatever their job, we’re ready to deliver. Our 19,000 colleagues work across 1,000 sites supported by an unparalleled distribution network. Infrastructure, commercial and residential, new build, repair and refurbishment: We’re in every construction market.

Amrize listed on the New York Stock Exchange and the SIX Swiss Exchange on June 23, 2025, following our spinoff as an independent company. Join us and build your ambition.

Learn more at www.amrize.com/careers
Description: 

 

Join the Duro-Last team, a brand of Amrize Building Envelope and the world’s largest manufacturer of custom-fabricated commercial roofing solutions. 

 

Were seeking a Service Coordinator I who's ready to be part of an innovative, people-first brand shaping the future of the roofing industry.

 

Job Title: Service Coordinator I   |   Req ID: 16315   |   HR Contact: Sheena WATSON   |   Location: Building Envelope - Corp Saginaw, MI

 

 

ABOUT THE ROLE

The Service Coordinator will provide contact center support for building owners requesting roofing service. The Service Coordinator will create, dispatch, and process work orders. This includes invoicing for repairs, and documenting warranty expenses. Other tasks include following-up on past due, generating letters, service recaps, and obtaining repair quotes. 

 

WHAT YOU'LL ACCOMPLISH

  • The Service Coordinator will work closely with building representative to ensure their roofing needs have been addressed.
  • Provide exceptional customer service to external customers while maintaining accurate data for internal customers.
  • Demonstrate a commitment to communicating, improving and adhering to health, safety and environmental policies in all work environments and areas. Promote a culture of safety and exhibit these behaviors.

 

WHAT WE’RE LOOKING FOR

 

Education: Associates Degree required, or equivalent professional experience.
Field of Study Preferred: Office Administration
Required Work Experience: Previous work in a corporate office setting, customer service, and billing. Excellent verbal and written communication are required.
Required Computer and Software Skills: Proficient in Microsoft Office, and Google suite of applications.

Additional Requirements:

  • Able to work effectively in a fast pace environment.
  • Successful candidates must adhere to all safety protocols and proper use of Amrize approved Personal Protection Equipment ("PPE"), including but not limited to respirators. Employees that are required to wear respirators must be clean shaven where the respirator seal meets the face in order to pass the qualitative and quantitative fit tests.

 

WHAT WE OFFER

  • Competitive salary
  • Retirement Savings: Choose from 401(k) pre-tax and/or Roth after-tax savings
  • Employee Stock Purchase Plan
  • Medical, Dental, Disability and Life Insurance  
  • Holistic Health & Well-being programs
  • Health Savings Accounts (HSAs) & Flexible Spending Accounts (FSAs) for health and dependent care
  • Vision and other Voluntary benefits and discounts
  • Paid time off & paid holidays
  • Paid Parental Leave (maternity & paternity)
  • Educational Assistance Program
  • Dress for your day

 

SCHEDULE: 1st Shift - 8:00am - 5:00pm OR 9:00am - 6:00pm

#Durolast

#AMRIND

 

 

Amrize is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

 

 

 

BUILDING INCLUSIVE WORKSPACES
At Amrize, there is endless opportunity for you to play your part. Whether you’re in a technical, managerial, or frontline role, you can shape a career that works for you. We're seeking builders, creative thinkers and innovators. Come put your expertise to work while developing the knowledge and skills to drive your career forward. With us you’ll have the chance to build your ambition!   

Amrize North America Inc. takes pride in our hiring processes and our commitment that all qualified applicants will receive consideration for employment without regard to age, race, color, ethnicity, religion, creed, national origin, ancestry, gender, gender identity, gender expression, sex, sexual orientation, marital status, pregnancy, parental status, genetic information, citizenship, physical or mental disability, past, current, or prospective service in the uniformed services, or any other characteristic protected by applicable federal, state or local law. Amrize North America Inc, and its respective subsidiaries are Equal Opportunity Employers, deciding all employment on the basis of qualification, merit and business need.  Amrize Canada Inc. is committed to the principles of employment equity and encourages the applications from women, visible minorities, and persons with disabilities. Amrize North America Inc. participates in E-Verify and will provide the federal government with your I-9 information to confirm that you are authorized to work in the United States.

In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request accommodation in order to apply for a position with us, please email recruiting-accommodations@amrize.com. This email address should only be used for accommodations and not general inquiries or resume submittals. In Ontario, our organization/business is committed to fulfilling our requirements under the Accessibility for Ontarians with Disabilities Act. Under the Act, accommodations are available on request for candidates taking part in all aspects of the selection process.

While we sincerely appreciate all applications, only candidates selected for an interview will be contacted.


Nearest Major Market: Saginaw

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