Inside Sales/Distribution Coordinator

ABOUT THE ROLE 
We are seeking a highly organized and detail-oriented Sales and Distribution Coordinator to join our team at the Lombard Pre-cast production facility. This role is responsible for ensuring external customers receive high-quality pre-cast products on time while supporting internal teams across sales, engineering, production, and distribution. This position will coordinate all aspects of order fulfillment—from initial confirmation through production, quality control, and delivery—facilitating clear communication and efficient processes between our Chilliwack and Lombard operations. The role also includes managing sales and shipping functions within the Lombard yard, including inventory planning, job order processing, and arranging transportation for customer pick-ups and deliveries. The ideal candidate will have strong communication, problem-solving, and time management skills, with some knowledge of pre-cast products and related processes. A collaborative and proactive mindset is essential, as this position plays a key role in supporting our sales and marketing efforts and ensuring customer satisfaction in the Vancouver Island market.

WHAT YOU’LL ACCOMPLISH

• Coordinate with customers to gather purchase orders, quotes, drawings, and required documentation, ensuring complete and accurate sales order setup in the Job File system.
• Maintain regular communication with customers to provide production and delivery updates, clarify order details, and resolve complaints effectively.
• Collaborate with Sales, Production, Engineering, and the Chilliwack Base Division to manage scheduling, approvals, and material needs for order completion.
• Oversee daily sales activities, including phone and walk-in orders, invoicing, payment processing, and shipping for both account and cash sale customers.
• Use project management tools (e.g., MS Project, Excel) to track order progress, ensure timely fulfillment, and follow up on coordination tasks proactively.
• Monitor and maintain yard inventory, support production planning, and recommend stock level adjustments to ensure availability and product mix.
• Work with Plant Supervision to ensure safe and efficient execution of loading, unloading, deliveries, and yard operations by forklift operators and truck drivers.
• Place purchase orders to replenish stock from warehouses (e.g., Chilliwack and Langley), ensuring timely material availability for customer jobs.
• Coordinate equipment repairs and transfers in line with company procedures, ensuring required documentation and approvals are in place.
• Support company policies and progressive discipline by addressing employee conduct or performance issues in collaboration with the Production Manager and HR.

WHAT WE’RE LOOKING FOR
Education: Highschool Diploma.
Additional Education Preferred: N/A
Field of Study Preferred: N/A
Required Work Experience: Minimum 3 years of office experience with some knowledge of shipping and logistics.
Required Training/Certifications: WHMIS Training Certificate.
Required Technical Skills: Intermediate or better proficiency in Microsoft Excel and Word; solid understanding of the Syspro ERP system.
Travel Requirements: 0-10%

Additional Requirements:

• Excellent spoken and written English skills.
• Technically minded detailed approach to problem solving.
• Responsible, dependable team player.
• Knowledge of sales, business, and general office administrative functions.
• Thorough knowledge of precast infrastructure products and manufacturing processes.
• Successful candidates must adhere to all safety protocols and proper use of Amrize approved Personal Protection Equipment ("PPE"), including but not limited to respirators. Employees that are required to wear respirators must be clean shaven where the respirator seal meets the face in order to pass the qualitative and quantitative fit tests.

WHAT WE OFFER 

• Base Salary between $70,000 - $75,000.
• Flexible Health & Dental benefits coverage for you and your dependents.
• A generous Pension Plan designed to support you through various stages of your career and life.
• Access to voluntary programs like RRSP and TFSA for future financial planning.
• Healthy Living support through an Employee and Family Assistance Program (EFAP), offering confidential assistance for work, health, or life challenges.
• Easy access to mental health and well-being support.
• Service recognition awards to celebrate your contributions.
• Perks & discounts on a variety of products and services.
• Access to online learning platforms, financial educational assistance, and a culture that fosters career growth and opportunities.
• Financial support for new parents beyond statutory benefits.
• An inclusive and welcoming environment where everyone can be themselves.
• A collaborative work culture in a supportive and team-oriented work environment.

As part of our dedicated focus on the health and safety of all employees, a pre-employment medical, including drug and alcohol testing and a criminal record check, will be required.