ABOUT THE ROLE 

The Sales Coordinator will be responsible for effective collaboration with the Commercial Manager, Sales Reps, Operation Managers, Customer Service Representatives, Quality Assurance Department and Credit Department as it relates to all customer focused activities including: project setup, quotes, products, pricing, ticket exceptions, profitability analysis, market intelligence, invoicing, reporting and analysis.

WHAT YOU’LL ACCOMPLISH

• Health and Safety:  Demonstrate a commitment to communicating, improving, and adhering to safety policies in all work environments and areas.  Ensure all aspects of their role are executed in a safe manner.  Demonstrate an understanding of safety guidelines at Amrize operations.  

• Sales & Marketing Business Cycle:  Timely processing and resolution of billing, including exceptions/errors on a daily basis.  Coordinate all sales activities including: project identification and tracking, customer performance, residential market review, daily sales reporting. 

• Systems & Processes:  Primary user and gatekeeper for Salesforce for Ready-Mix business unit. 

• Administration and Billing: Answer phone calls and correspondence, maintain files and databases, prepare reports, and review billing.

• Value Added Products (VAP):  Help customers obtain concrete information and strengthen customer relations through value added marketing and branded products to make the company supplier of choice.  Promote and facilitate special product sales with product specialists.

• Customer Orientation:  Acquire new accounts, COD’s, small customers, provide quotes, and relay project information to customers and other key stakeholders. 

• Reporting:  Prepare key reports for weekly and monthly sales meetings.  Prepare additional Sales reports as requested, including job tracking, quote tracking, and progress of Sales activities.

• Budgeting & Forecasting:  Work with the Sales team to create accurate and efficient work on hand/forecasting sheets.  Maintain sales/product tracking systems.

• Demonstrate a commitment to communicating, improving and adhering to health, safety and environmental policies in all work environments and areas. Promote a culture of safety and exhibit these behaviors.

WHAT WE’RE LOOKING FOR

Education: High school diploma or equivalent. Post-secondary degree or diploma in business, construction or a related field is an asset 

Required Technical Skills: Strong working knowledge of Gmail and the Google Platform, Microsoft Office, including Excel and Word, is required. Experience with SAP and Sales Force would be beneficial.
Required Work Experience: 1-3 years related office experience, preferably in a sales environment. 

Additional Requirements:

• Excellent customer service skills – dedicated to meeting the expectations of internal and external customers with a positive and enthusiastic attitude

• Must be flexible and able to balance shifting priorities to meet deadlines

• Ability to negotiate skillfully in tough situations without damaging relationships

• Possess a general knowledge of construction and A&C products and a solid understanding of the market, competition and business opportunities

• Excellent written and verbal communications – ability to write and speak succinctly in a variety of settings and styles

• Must be timely with sharing information and provide the information people need to get things done and make decisions

• Must have strong people skills and relate well to all types of people inside and outside organization

• Strong problem solving and analytical skills and the desire to seek solutions

• Possess a commitment to and willingness to devote great effort and time in order to reach goals

• Successful candidates must adhere to all safety protocols and proper use of Amrize approved Personal Protection Equipment ("PPE"), including but not limited to respirators. Employees that are required to wear respirators must be clean shaven where the respirator seal meets the face in order to pass the qualitative and quantitative fit tests.

WHAT WE OFFER

• Flexible Health & Dental benefits coverage for you and your dependants

• A generous Pension Plan designed to support you through various stages of your career and life

• Access to voluntary programs like RRSP and TFSA for future financial planning

• Healthy Living support through an Employee and Family Assistance Program (EFAP), offering confidential assistance for work, health, or life challenges

• Easy access to mental health and well-being support

• Service recognition awards to celebrate your contributions

• Perks & discounts on a variety of products and services

• Access to online learning platforms, financial educational assistance, and a culture that fosters career growth and opportunities

• Financial support for new parents beyond statutory benefits

• An inclusive and welcoming environment where everyone can be themselves

• A collaborative work culture in a supportive and team-oriented work environment

• Company-provided personal protective equipment ensuring your safety and comfort on the job where applicable

As part of our dedicated focus on the health and safety of all employees, a pre-employment medical, including drug and alcohol testing and a criminal record check, will be required.