Quality Manager
Surrey, British Columbia, CA, V3W 1J8
ABOUT THE ROLE
The Quality Manager is responsible for leading and managing material quality for the Greater Vancouver area. This role is directly responsible for ensuring our customers receive the appropriately performing quality products, by leveraging our production excellence and sales-force effectiveness while ensuring reserve optimization. The Quality Manager plays a key role in directing what materials are designated for production and shipping.
WHAT YOU’LL ACCOMPLISH
- Health & Safety Leadership: Champion and support a strong safety culture through active presence on-site and by ensuring safe, healthy working conditions in all areas of responsibility.
- Team Development & Management: Oversee recruitment, training, development, and performance evaluation of personnel to ensure a high-performing and technically skilled team.
- Operational Support: Provide technical expertise to support the Operations & Commercial Manager in bidding projects and driving overall efficiency.
- Quality Assurance Oversight: Lead the Quality Department and ensure the effective implementation, standardization, and continuous improvement of quality plans and audits across the Greater Vancouver Area. Maintain CCIL status for certified laboratories across the GVA.
- Cross-Functional Collaboration: Work closely with Plant Managers, Ready-Mix, QA, and Sales departments to ensure alignment on quality standards and material performance.
- External Relations & Advocacy: Represent Lafarge in technical associations and maintain strong relationships with engineers, consultants, and regulatory bodies to promote products and influence specifications.
- Customer Engagement: Respond to customer needs promptly, communicate test results effectively, and troubleshoot quality complaints with data-driven solutions.
- Performance Monitoring: Analyze key performance data and KPIs (consistency, conformance, complaints), investigate variances, and implement corrective actions.
- Inventory & Product Management: Maintain optimal aggregate inventory levels, assist with inventory management, and oversee monthly inventory reporting and product certifications.
- Testing & Product Validation: Conduct aggregate testing (truck/barge), analyze drill data, validate product quality, and ensure shipped materials meet specifications
- Demonstrate a commitment to communicating, improving and adhering to health, safety and environmental policies in all work environments and areas. Promote a culture of safety and exhibit these behaviors.
WHAT WE’RE LOOKING FOR
Education: Bachelor’s Degree or Diploma.
Additional Education Preferred: N/A
Field of Study Preferred: Technical or Engineering preferred.
Required Work Experience: 10 Years of management/supervisory experience and practical experience in aggregates or applicable testing.
Required Training/Certifications: N/A
Required Technical Skills: Microsoft Suite and Google Suite.
Travel Requirements: 0-10%
Additional Requirements:
- Developing Direct Reports & Others.
- Customer Focus.
- Driving for Results.
- Technical Learning.
- Motivating Others.
- Leading people.
- Successful candidates must adhere to all safety protocols and proper use of Amrize approved Personal Protection Equipment ("PPE"), including but not limited to respirators. Employees that are required to wear respirators must be clean shaven where the respirator seal meets the face in order to pass the qualitative and quantitative fit tests.
WHAT WE OFFER
- Base Salary between $110,000 - $120,000.
- Bonus Opportunity up to 20% of Base Salary.
- Flexible Health & Dental benefits coverage for you and your dependents.
- A generous Pension Plan designed to support you through various stages of your career and life.
- Access to voluntary programs like RRSP and TFSA for future financial planning.
- Healthy Living support through an Employee and Family Assistance Program (EFAP), offering confidential assistance for work, health, or life challenges.
- Easy access to mental health and well-being support.
- Service recognition awards to celebrate your contributions.
- Perks & discounts on a variety of products and services.
- Access to online learning platforms, financial educational assistance, and a culture that fosters career growth and opportunities.
- Financial support for new parents beyond statutory benefits.
- An inclusive and welcoming environment where everyone can be themselves.
- A collaborative work culture in a supportive and team-oriented work environment.
- Company-provided personal protective equipment ensuring your safety and comfort on the job where applicable.
As part of our dedicated focus on the health and safety of all employees, a pre-employment medical, including drug and alcohol testing and a criminal record check, may be required.