Office Assistant
Armstrong, British Columbia, CA, V0E 1B7
Join Amrize as a Office Assistant and help construct what's next. If you're ready to put your skills to work on projects that matter — and build a career with a company that’s building North America — we want to hear from you!
ABOUT THE ROLE
The Office Assistant plays a pivotal role in supporting day-to-day operations across various departments. The role is responsible for assisting customer service inquiries, managing permitting processes, tracking overdue accounts, providing scale coverage, and offering general cross-departmental support to ensure smooth and uninterrupted operations.
WHAT YOU’LL ACCOMPLISH
- Follows standard operating procedures for departments.
- Follows appropriate internal control guidelines related to sign-off levels for credits, maintenance of proper documentation and clear accounting standards.
- Accurate administration and review of Tax Exemption certificates.
- Strong communication with ABS, Credit, Sales, Customers and other support staff as appropriate.
- Maintains a professional and pleasant demeanor when interacting with internal and external customers.
- Follow-up, resolve issues and call back customers within the appropriate time frame.
- Ensures that teamwork and professionalism are an integral part of all activities.
- Other projects and tasks as assigned by the supervisor.
- Demonstrate a commitment to communicating, improving and adhering to health, safety and environmental policies in all work environments and areas. Promote a culture of safety and exhibit these behaviors.
WHAT WE’RE LOOKING FOR
Education: Business Administration Diploma or Certificate preferred
Required Work Experience: 3+ years of experience in Customer Service/Account Administration roles.
Location: 480 Hutley Rd, Spallumcheen
Required Technical Experience: SAP experience is an asset. PC user application skills including Excel, Word and the Internet, knowledge of SAP and Salesforce is preferred.
Schedule: 8-hour days, Monday to Friday (8:00 AM – 4:00 PM). Hours may change depending on scale coverage requirements. When covering for scale operators, shifts may be 6:30 AM – 4:30 PM.
Travel Requirements: 10%
Additional Requirements:
- Ability to foster and grow a strong safety culture.
- Highly motivated, able to quickly build and maintain positive working relationships.
- Strong written and verbal communication skills with a high degree of accuracy and attention to detail.
- Understanding of the heavy equipment and building material industry is an asset.
- Transcribing or taking meeting minutes typing 50wpm
- Strong telephone skills.
- Time management skills are essential.
- Proven ability to multitask in a fast-paced environment.
- Ability to maintain composure in dealing with difficult situations; demonstrates positive customer service attitude.
- Successful candidates must adhere to all safety protocols and proper use of Amrize approved Personal Protection Equipment ("PPE"), including but not limited to respirators. Employees that are required to wear respirators must be clean shaven where the respirator seal meets the face in order to pass the qualitative and quantitative fit tests.
WHAT WE OFFER
- Estimated Wage $23.50/Hourly
- Flexible Health & Dental benefits coverage for you and your dependants
- A generous Pension Plan designed to support you through various stages of your career and life
- Access to voluntary programs like RRSP and TFSA for future financial planning
- Healthy Living support through an Employee and Family Assistance Program (EFAP), offering confidential assistance for work, health, or life challenges
- Easy access to mental health and well-being support
- Service recognition awards to celebrate your contributions
- Perks & discounts on a variety of products and services
- Access to online learning platforms, financial educational assistance, and a culture that fosters career growth and opportunities
- Financial support for new parents beyond statutory benefits
- An inclusive and welcoming environment where everyone can be themselves
- A collaborative work culture in a supportive and team-oriented work environment
- Company-provided personal protective equipment ensuring your safety and comfort on the job where applicable
As part of our dedicated focus on the health and safety of all employees, a pre-employment medical, including drug and alcohol testing and a criminal record check, will be required.
Amrize is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
We thank all applicants for their interest; however, only those selected for an interview will be contacted.