Dispatcher I
Plano, TX, US, 75093
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We’re seeking a Dispatcher I who’s ready to put your skills to work on projects that matter — and build a career with a company that’s building North America.
Job Title: Dispatcher I | Req ID: 18404 | HR Contact: Daneik J FOWLER | Location: Plano Willow Bend Office TX
ABOUT THE ROLE
As a dispatch personnel you will be responsible for on time performance, order accuracy, maintaining and growing overall truck fleet while maintaining DOT compliance. You will also assist in growing the company’s hauler selection, DOT compliance, assure compliance with company policies, risk management, DOT and other regulatory requirements.
WHAT YOU'LL ACCOMPLISH
- Personally promote the core value of Zero Accidents & Incidents to all operations.
- Actively engage with customers, haulers and weigh masters to reinforce safe behaviors, and actively participate and assist with annual Transportation Safety Initiatives for haulers.
- Demonstrate a dynamic personality by displaying a positive a problem solving attitude.
- Identify substitute products, operating hour adjustments, and service opportunities across site portfolio.
- Maintain frequent communication with plant and sales team, as well as coordinate directly with customers and contracted haulers.
- Maintain productive and professional relationships with haulers - Utilize, maintain and update hauler directory.
- Perform administrative functions necessary for daily operations including, but not limited to, entering and processing non ticketed haul paperwork, report creation, filing, answering phones, copying and perform other duties as required.
- Track various scale information and producing reports to provide metrics, identify areas of improvement and trends.
- Requires reliable personal transportation to offsite locations on short notice.
- Conduct spot inspections / audits to ensure DOT compliance to minimize risk.
- Works closely with Weigh Masters, Territory Sales Managers, Gate Keepers, Plant & Yard Supervisors, Transportation Coordinator, Billing Coordinators, and Customer Service & Logistics Manager.
- Demonstrate a commitment to communicating, improving and adhering to health, safety and environmental policies in all work environments and areas. Promote a culture of safety and exhibit these behaviors.
WHAT WE’RE LOOKING FOR
Education: High school diploma or equivalent
Additional Education Preferred: Associate's degree
Required Work Experience: 2-3 years of industry experience
Required Technical Skills: Must have refined computer skills including the use of Microsoft Word, Excel, PowerPoint and the internet.
Additional Requirements:
- Ability to count and perform basic math, with or without a calculator
- Above average written and verbal communication skills (documentation, communication with peers, supervisors, etc)
- Professional telephone etiquette
- Short haul trucking background & phone solicitation skills
- Physical Requirements: Candidate must be able to sit for long periods
- Ability to work in a stressful, deadline oriented environment that requires complex, technical
information and decision making - Successful candidates must adhere to all safety protocols and proper use of Amrize approved Personal Protection Equipment ("PPE"), including but not limited to respirators. Employees that are required to wear respirators must be clean shaven where the respirator seal meets the face in order to pass the qualitative and quantitative fit tests.
WHAT WE OFFER
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Competitive salary
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Retirement Savings: Choose from 401(k) pre-tax and/or Roth after-tax savings
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Employee Stock Purchase Plan
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Medical, Dental, Disability and Life Insurance
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Holistic Health & Well-being programs
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Health Savings Accounts (HSAs) & Flexible Spending Accounts (FSAs) for health and dependent care
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Vision and other Voluntary benefits and discounts
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Paid time off & paid holidays
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Paid Parental Leave (maternity & paternity)
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Educational Assistance Program
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Dress for your day
Nearest Major Market: Plano
Nearest Secondary Market: Dallas