Bilingual Disability Management Coordinator
Mississauga, ON, CA, L4V 1S7 Laval, Quebec, CA, H7T 0J3
Join Amrize as a Bilingual Disability Management Coordinator and help construct what's next. If you're ready to put your skills to work on projects that matter — and build a career with a company that’s building North America — we want to hear from you!
ABOUT THE ROLE
The Disability Management Coordinator is a 14-month contract position providing maternity leave coverage within the Human Resources team. Serving as the primary point of contact for non-work-related leaves of absence and workplace accommodation matters primarily across Ontario and Quebec, this role coordinates medical accommodations, short-term disability (STD), and long-term disability (LTD) claims. The role works in close collaboration with employees, managers, HR, insurers, and union disability leave administrators to ensure timely follow-up, accurate documentation, and consistent application of company policies, benefit plans, collective agreements, and applicable legislation to support effective leave management, accommodations, and successful return-to-work outcomes.
WHAT YOU’LL ACCOMPLISH
- Manage the end-to-end administration and documentation for non-work-related disability leaves (Salary Continuance, STD, and LTD) from claim initiation through to closure.
- Track and monitor key case milestones, including medical documentation deadlines, insurer decisions, benefit end dates, and return-to-work timelines to maintain process continuity.
- Act as the core liaison between employees, third-party insurers, and union disability leave administrators to resolve outstanding items and ensure timely claims adjudication.
- Evaluate functional and medical restrictions to design, coordinate, and implement effective workplace accommodations and modified return-to-work plans.
- Partner with HR Managers and Labour Relations to navigate complex, non-compliant, or disputed disability and accommodation cases.
- Facilitate employee drug and alcohol recovery programs in collaboration with HR leadership.
- Ensure data integrity across HRIS platforms (SAP, SuccessFactors) and disability tracking systems to generate actionable reporting and analytics for business leaders.
- Address and resolve legacy LTD claims and operational gaps through proactive stakeholder and insurer collaboration.
- Demonstrate a commitment to communicating, improving and adhering to health, safety and environmental policies in all work environments and areas. Promote a culture of safety and exhibit these behaviours.
WHAT WE’RE LOOKING FOR
- Education: Bachelor’s degree in Human Resources, Disability and Leave Management, Benefits Administration, a health discipline, or a related field (or equivalent professional experience).
- Preferred Education/Designations: Certified Disability Management Professional (CDMP) or Certified Human Resources Professional (CHRP) designation preferred.
- Required Work Experience: Minimum of three (3) years of relevant experience in fast-paced disability management, benefits administration, or HR, preferably in a multi-site, multi-union environment (or an equivalent combination of education and experience). Proven experience coordinating disability leaves, accommodations, and return-to-work programs.
- Technical Skills: Proficiency in Microsoft Office (advanced Excel for data analysis and reporting, Word), and experience processing HR transactions in SAP and SuccessFactors.
- Travel Requirements: 0% regular travel; occasional in-person meetings as required.
Additional Requirements:
- Bilingualism in French and English, both written and spoken. Knowledge of English is required, as the incumbent must communicate regularly with clients and suppliers of goods and/or services along with team members or support functions outside Quebec.
- Working knowledge of employment standards, workplace accommodation requirements, disability management practices, and relevant Canadian legislation (Ontario and Quebec).
- Solid understanding of medical terminology, functional abilities assessments, and group insurance STD/LTD adjudication processes.
- Strong organizational and case management skills with the ability to handle high volumes, competing priorities, and strict deadlines.
- Sound judgment, discretion, and ability to handle highly confidential personal health information.
- Successful candidates must adhere to all safety protocols and proper use of Amrize approved Personal Protection Equipment ("PPE"), including but not limited to respirators. Employees that are required to wear respirators must be clean shaven where the respirator seal meets the face in order to pass the qualitative and quantitative fit tests.
WHAT WE OFFER
- An inclusive and welcoming environment where everyone can be themselves.
- A collaborative work culture in a supportive and team-oriented work environment.
- Company-provided personal protective equipment ensuring your safety and comfort on the job.
This posting is for an existing vacancy at Amrize Canada Inc.
Amrize is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
We thank all applicants for their interest; however, only those selected for an interview will be contacted.