Quality Assurance Technical Representative 1
IA, US
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Join the Duro-Last team, a brand of Amrize Building Envelope and the world’s largest manufacturer of custom-fabricated commercial roofing solutions.
Were seeking a Quality Assurance Technical Representative I who's ready to be part of an innovative, people-first brand shaping the future of the roofing industry.
ABOUT THE ROLE
Duro-Last Roofing, the world’s largest manufacturer of prefabricated roofing systems, has an opening for a Quality Assurance Technical Representative (Roofing Inspector) in the Iowa area. This is a full-time, year-round, salary-based position with a company vehicle, cell phone, tablet and expense account provided. Field based technician (with company truck and your home office) for warranty/technical services at Amrize Building Envelope. This is a fully, remote position based in Iowa.
WHAT YOU’LL ACCOMPLISH
- Performing technical inspections of commercial roofing applications for no-dollar-limit warranty coverage.
- Perform leak investigations & make small repairs to stop the roof from leaking.
- Assist in completing larger warranty repairs in the region.
- May assist other FTR’s with training licensed roofing contractors in proper application techniques for Duro-Last Roofing products.
- Responsible for educating customers on specifications and what is needed to warrant the application they are installing.
- Ability to develop strong customer relationships and inspire customer confidence.
- Ability to follow corporate and division policies and applicable governmental safety regulations are required.
- Maintains an understanding of current business initiatives and helping to ensure that they are doing their part to achieve them.
- Communicating with customers and balancing customer expectations on service calls and inspections; ability to prioritize work load.
- Demonstrate a commitment to communicating, improving and adhering to health, safety and environmental policies in all work environments and areas.
- Promote a culture of safety and exhibit these behaviors
WHAT WE'RE LOOKING FOR
Education: Bachelor Degree in Construction Management, or Architecture; or minimum 4 years active duty; or High School Diploma with minimum 2 years in construction industry.
Field of Study Preferred: Construction
Required Work Experience: Minimum 2 years in construction industry.
Travel Requirements: 10-15% Over night/out of town travel required.
Additional Requirements:
- Two to four years of experience in commercial low slope roofing, construction, roof inspection or quality assurance is highly desirable.
- Individual must be equipped with strong motivation, organization, time management, documentation and communication skills (both orally and written).
- Must have excellent attention to detail and the ability to multi-task and prioritize.
- Demonstration of strong work ethics (punctual, dependable, and trustworthy) is necessary.
- The ability to complete responsibilities and operate equipment conforming to company production, personnel and safety procedures is needed.
- The ability to read and comprehend roofing specifications.
- Must be able to communicate and handle conflict in a professional manner.
- Valid driver’s license and an acceptable driving record (MVR).
- Must be willing to do extensive regional travel.
- Must be computer literate.
- Must be able to pass a physical agility test, drug screen & criminal background check.
WHAT WE OFFER
- Competitive salary
- 401(k) retirement plan with company contribution
- Medical, Dental, Vision, Disability and Life Insurance
- Holistic Health & Well-being programs
- Health Savings Accounts (HSA) & Flexible Spending Accounts (FSA)
- Paid time off
- 12 paid holidays
- Paid Parental Leave (maternity & paternity)
- Educational Assistance Program
- Bonus Incentive
- Company vehicle and expense account provided
Amrize is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
We thank all applicants for their interest; however, only those selected for an interview will be contacted.